Privacy Policy
Updated: April 9, 2024
Purpose
MentoRack.com, also referred to as the “Website” or “Site”, serves as a directory for professional career mentors. If you're part of our mentor team, MentoRack supports you in growing your mentorship practice and attracting new clients. For individuals seeking mentorship, MentoRack assists in finding a suitable coach aligned with their goals and requirements. This Privacy Policy, or the “Policy”, is intended to clarify how we gather and utilize personal information, as well as how we address privacy concerns.
We retain the right to modify this Policy at any time without prior notice, so we encourage you to check it regularly. The date displayed at the top of this page indicates the most recent revision of this Policy. It applies to all information we hold about you and your account with us. In the event of any changes to this Policy, we will update this privacy statement and other relevant locations to ensure transparency regarding the information we collect, how we use it, and any circumstances under which we may disclose it. Should there be significant alterations to this Policy, we will notify you through this platform, via email, or with a prominent notice when you log into the Site before the changes take effect.
The Information We Gather
When you sign up with MentoRack.com as a mentor, you furnish us with your name, email address, phone number, location details (city, state, province), and additional information about your mentoring qualifications and services. This data is gathered with the intention of being publicly showcased on the website for potential clients to view. Additionally, if you subscribe to a paid plan, we collect credit card information. Except for your email address and credit card details, all voluntarily submitted information may be displayed publicly on the website.
Periodically, we may utilize your name and email address to send you notifications about new services provided by MentoRack that we believe could be beneficial to you. If you choose to receive communications from MentoRack, you will be sent our newsletter. If you decide to opt out of promotional emails, including newsletters, you can do so by following the unsubscribe instructions included in each promotional email.
MentoRack may also send you service-related announcements on occasion through the regular operation of the service. For example, if a potential client sends you a consultation request, you will receive an email alerting you to this. Generally, you have the option to opt out of non-promotional emails by adjusting your notification settings.
Testimonials
We occasionally share testimonials on our Website. Prior to posting, we obtain permission to include personally identifiable information in these testimonials. If you would like to revise or remove your testimonial, please reach out to us at info AT mentorack.com.
Blog
When commenting on posts on the MentoRack blog, please be aware that any personally identifiable information you provide may be accessible to and used by other users of this forum, potentially leading to unsolicited messages. We cannot be held accountable for any personally identifiable information you choose to disclose in this forum. To request the removal of your personal information from our blog or community forum, please contact us at info AT mentorack.com. However, please note that in certain instances, we may be unable to remove your personal information. If this is the case, we will inform you of the reason for our inability to do so.
Service Providers
We engage third-party services to fulfill various functions on our behalf, such as an email service provider and credit card processor. When you subscribe to receive our newsletter, we share your email address with our email service provider. In the case of signing up for a paid membership on our site, we utilize a credit card processor to securely store your credit card details and process payments when due. These third-party entities are strictly prohibited from utilizing your personally identifiable information for any purposes other than those directly related to our services. They are only authorized to utilize your personal information as required to provide the designated services to us.
Disclaimer
We retain the authority to reveal your personally identifiable information when mandated by law or when we deem disclosure necessary to safeguard our rights or comply with legal obligations such as a judicial proceeding, court order, or legal process served on our Website. Your personal information will only be shared with third parties in the manners outlined in this privacy policy. We do not monetize your personal information to any third party stakeholders.
Public Coach Directory
Unless specified otherwise, the profile you establish on our site will be openly available to the public. Your details will be included in our coach directory, which is accessible to the public. If you wish to have your profile removed from the directory, you can do so by contacting us at info AT mentorack.com or by canceling your account through the Account Settings page.
Security
Safeguarding your personal information is a priority for us. We adhere to widely accepted standards to secure the personal data submitted to us, both during transmission and upon receipt. MentoRack implements appropriate measures to safeguard our users' information. Your account details are stored on a secure server protected by a firewall. When sensitive information such as credit card details is collected, we employ SSL encryption to safeguard this data. However, it's important to note that no method of information retrieval or storage over the Internet or electronic storage is entirely secure. Despite our efforts to utilize commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Contact Us
If you have any inquiries or concerns regarding the security measures on our website or our privacy policies, please feel free to reach out to us via email at info AT mentorack.com.
